Privacy Policy
Last updated: 8/20/25
Synergy values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website, fitness studio, social media, advertisements, and third-party platforms like Momence.
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Information We Collect
We may collect the following information:
• Contact details (name, email, phone number)
• Payment and billing information when purchasing memberships or classes
• Information you provide when signing up for classes, events, or lead forms on Facebook, Instagram, or other platforms
• Device and usage data (cookies, IP address, browsing behavior on our website)
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How We Use Your Information
We use your information to:
• Provide fitness services, memberships, and events
• Process payments securely
• Communicate with you (class reminders, promotions, newsletters)
• Improve our services and marketing efforts
• Comply with legal obligations
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Sharing Your Information
We do not sell your personal information.
We may share information with:
• Service providers (e.g., Momence for scheduling & payments, email services for communication, payment processors for billing)
• Platforms like Facebook/Instagram for advertising and lead forms
• Legal authorities if required by law
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Cookies and Tracking
Our website and ads may use cookies and similar tracking technologies to improve your experience and measure ad performance. You can control cookies through your browser settings.
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Your Rights
You may:
• Request access, updates, or deletion of your personal information
• Opt out of promotional emails at any time by clicking “unsubscribe”
• Manage ad preferences through Facebook or Instagram settings
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Data Security
We take reasonable precautions to protect your personal information. However, no online system is 100% secure.
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Contact Us
If you have questions about this Privacy Policy, please contact us:
Synergy Winston Salem
Email: sweat@synergywinstonsalem.com
Address: 905 S Broad St Unit 113, Winston-Salem, NC 27101